TERMS AND CONDITIONS
http://sisterhouse is based in New Zealand. All orders and transactions are limited only to parties who can enter into and form contracts in accordance with New Zealand law.
Your access to and use of all information on this website including purchase of any products is provided subject to the following term and conditions.
By placing an order at sisterhouse.co.nz you are agreeing to all Sisterhouse terms and conditions and information on this page.
Sisterhouse aims to present you with accurate and trustworthy information at all times, we cannot however guarantee that the product descriptions, colour or other contents of this site is 100% accurate, error free or up to date at all times.
Sisterhouse reserve the right to change any information on the Sisterhouse web site at any time.
Sisterhouse makes best efforts to keep our product list current and available in stock. If however an item is temporarily out of stock you will be contacted and informed of the expected delivery date.
Pricing and Ordering
All prices shown on the sisterhouse.co.nz website are in New Zealand dollars (NZD) and include GST (15% sales tax ) sisterhouse.co.nz accepts the following forms of payment:
Bank deposits ( New Zealand only )
PayPal credit card transactions
We ensure security of all credit card transactions performed on this site with use of encryption technology. We will validate your order and credit card details or the bank deposit you submit to us before your order can be accepted.
If you choose to pay by bank deposit we offer a 3% discount
We only deliver to registered addresses in New Zealand.
New Zealand orders are shipped with Fastway Couriers with the ability to be tracked and traced.
Local $5.00 2-4 days approx
National $9.00 5-7 days approx
Rural $14.00 7-10 days approx
We are happy to track orders for you if you have a query about delivery times. Contact us at
Customers must provide their real name, phone number, e-mail address and other requested delivery information. Along with payment details which are valid and correct.
If you want to send an item overseas contact us at [email protected] with the address and product . We will look for the best shipping option for you and confirm with you before proceeding with any transaction.
Sisterhouse is not responsible for taxes, customs charges, duties and restrictions that vary from country to country.
Returns and exchanges
If you are not satisfied with your purchase please contact us at [email protected] or call us on 027 2794829 within 7 days from the date of purchase to arrange a replacement or exchange.
The item must be sent back to us within 14 days from the date of purchase. Items need to be unused and in it’s original packaging. Refunds and exchanges will be processed within 7 days of receiving the returned item.
Return shipping is the responsibility of the customer but we will happily cover the cost of returning the exchanged item
The return delivery address is : Sisterhouse / 2174 Akatarawa Road / R D 2 / Upper Hutt / 5372 New Zealand.
All brand and product names on this website are the property of sisterhouse.co.nz
No permission is given by Sisterhouse for their use by any other person and such use will infringe the owners rights. All product designs and moving and still images on this website are the copyright of Sisterhouse.
All text, graphics and their selection and arrangement on this Website are the copyright of Sisterhouse or it’s content providers.
Any use of materials on this website without Sisterhouse limited prior consent and permission is strictly prohibited.
sisterhouse.co.nz is not responsible for purchases that are unable to be processed dueto technical difficulties with this website or unavailability of products.
Sisterhouse shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this website. This includes viruses alleged to have been obtained from us, your use of or reliance on the website or any of the information or materials available on the website, regardless of the type of claim or the nature of the cause of action .
Sisterhouse firmly believe in protecting your privacy and the security of your personal information. We will never rent, pass on, sell or distribute our customer base or newsletter subscribers to anyone.
If you choose to subscribe to our mailing list we will email you with product news, general information and promotions quarterly. At any time you can unsubscribe from our mailing list.
We do not store your credit card details on our server, all credit card purchases are processed through a PayPal secure payment gateway.
Any up dates to our policy will be posted here.
if you have any queries regarding shopping with us, please email us at [email protected]